Terms & Conditions

By booking tuition sessions, you are agreeing to adhere to these terms and conditions.

Tutoring sessions, payment and cancellation policy

  • All sessions are 1 hour long and take place at Hoylake Community Centre or at the tutor’s home address.
  • Group tutoring sessions are charged on a termly basis, calculated at £20 per session. 1 to 1 sessions are charged at £120 per block booking of 4 sessions.
  • Payment for tutoring is made by bank transfer and is paid in advance before the tutoring sessions.
  • Additional events such as booster days in the Summer holidays and mock exams are paid in full at the time of booking.
  • The cost of a session includes all learning materials, homework, feedbackand preparation/marking time in advance of the session to ensure each child receives a tailored learning experience.
  • Cancellation of tutoring sessions; groups and 1 to 1 must be made with at least 24 hours notice. If the cancellation is not made in advance of this, then you will be charged at the full rate.
  • If possible, any missed sessions will be rescheduled to replace a missed session due to genuine unavoidable emergency or illness.
  • Sessions cancelled by the tutor will be attempted to be rescheduled. If this is not possible, then you will be refunded in full.
  • Cancellation of the tutoring contract requires a minimum of 2 weeks’ notice from either party during which time any sessions booked will run as booked and be charged for as normal. Any further lessons will be refunded in full.

BACS details

Account number: 16650689

Sort code: 600507

Please reference you child’s full name.

THANK YOU,
WENDY CHAPMAN

Manager of 11 Plus Wirral

07401 965856